Brad Paradee's Professional Summary

  • Enthusiastic IT Administrator driven to contribute to team success through dedicated work. Offer consistent and resourceful solutions to a wide range of technical problems
  • A strong grasp of computer security, operating systems, numerous applications & mixed platforms.

  • 7+ years of progressive experience in IT infrastructure and Linux Operating systems including Red Hat and Debian derivatives.

MY STRENGHTS

Ambition

I'm passionate about what I do, and never do things half-heartedly.

Precision

There is no such thing as perfection, but we should strive for it in everything we do. -Japanese proverb

Extroverted

It's important for someone in the IT field to be knowledgeable in their field and I believe that having the ability to utilize my previous customer service background give's me the ability to relate and understand the users I surve.

Brad's Work Experience

System Administrator 08/2021 to Current- BAE Systems (Fridley, MN)

• Manage Atlassian Suite backend processes such as monthly audit compliance

using Slpunk for two sectors that include over 30,000 users, quarterly patching,

upgrading application versions, User access maintenance of over 10,000 user

for one of the sectors, and restarts.

• Administrating Subversion (SVN) backend processes such as manual monthly

audit compliance, patch Java versions, upgrading application versions, User

permissions to repositories, and restarts.

• Support 23 application renewals and manage the application licenses along

with installs and uninstalls.

• Continue to maintain compliance with DOD 902-100 standards with all

applications that retain CUI data.

• Oversee and maintain an air-gapped environment to ensure that the systems are

kept up to date with backups, antivirus, software versions, and LAN network

capability.

• Manage NSS application support and renewals from the merging of Collins

Aerospace into BAE Systems network and CMDB.

• In 2022 I helped migrate the main data center from Austin Texas to Allen Texas

over a 24-hour period to make sure that the 18 Atlassian servers and 2 SVN

servers for my primary sector were properly shutdown and bring up

successfully with new network configuration

System Administrator 05/2021 to 08/2021 Atlas Networks -Seattle, WA

• Manage Red Hat and Debian servers that hosts Company websites and

Altius research.

• Stand up/Managed/Deploy Linux servers on Proxmox at researcher's and

developer's requests.

• Managed users access in G-Suite, Azure, and Atlassian Jira.

• Maintained Juniper network equipment to function between labs at Altius

Institute

System Administrator/IT Helpdesk Lead 06/2019 to 05/2021 The Tile Shop -

Plymouth, MN

• Manage Red Hat servers that SAP runs on; responsible for systems upgrade

and maintenance.

• Stand up/Manage/Deploy Windows and Linux servers on a ESXI

environment.

• Administer 3500+ user accounts utilizing AD, Exchange 2013, Skype

for business; manage security access for 80+ corporate staffs using

Hurricane software.

• Develop training documentation for the infrastructure team to improve

technical knowledge sharing and support process. Mentor new IT support

team members to ensure consistent and quality services are provided.

• Handled various system and network issues related to Citrix and Juniper.

• Coordinate and provide significant input to project planning and

application design

• Maintaining/Deploy Sophos antivirus software on workstations and servers.

• Responsible for managing flexible on-call schedules to ensure after-

hours incidents and weekend emergencies are resolved in a timely

manner.

• Diagnose, troubleshoot and resolves a range of software, hardware,

connectivity and system issues; resolved approximately 2000+ incident

tickets every quarter via phone, chat, email, and face -to -face call. Not

including overtime.

• Oversee local and remote facilities, data center, maintenance of

workstations, mobile devices and distributed printers.

• Resolved issues and escalated problems with support and quality service.

• Continuing to hold the same responsibilities as a level 1 tech in my previous

role.

Help Desk Analyst/Technician 10/2017 to 06/2019 The Tile Shop - Plymouth, MN

• Removed and replaced malfunctioning components to correct hardware problems.

• Configure/install images on workstations using Dell studio management and

Manage Engine.

• Set up Apple and Windows workstations and all types of mobile devices.

• Helped streamline repair processes and update procedures for support action

consistency.

• Used SolarWinds ticketing systems to manage and process support actions and

requests.

• Identified and solved technical issues using a variety of diagnostic tools including AD,

Citrix Director, Soti-Mobi Control, SAP, and many more.

• Management Dell thin clients by using imaging WMS/WMD.

• Collaborated with vendors to locate replacement components and resolve advanced

• problems.

• Broke down and evaluated user problems using test scripts, personal expertise and

probing questions.

• Built and provided end-user troubleshooting and desktop support on Windows,

Citrix and OSX systems.

• Developed exceptional attendance record with special attention to punctuality and

preparation to work upon arrival.

Education

Century College - St. Paul, MN

North High School - North St. Paul

Certifications

Linux Professional Institute Certification - Essentials.

A+

Certifications in progress

Linux Professional Institute Certification -1

Azure AZ900

RHCSA

Online Courses through Udemy, Acloud Guru or Vendor

  • Intro to Server 2012R2

  • Citrix Troubleshooting

  • L.A.M.P. stack

  • A.D & Group Policy Lab

  • Veritas NetBackup

  • Ansible

  • Docker/Podman

  • Splunk

Interested? Let’s get in touch.