Brad Paradee's Professional Summary
Enthusiastic IT Administrator driven to contribute to team success through dedicated work. Offer consistent and resourceful solutions to a wide range of technical problems
A strong grasp of computer security, operating systems, numerous applications & mixed platforms.
7+ years of progressive experience in IT infrastructure and Linux Operating systems including Red Hat and Debian derivatives.
MY STRENGHTS
Ambition
I'm passionate about what I do, and never do things half-heartedly.
Precision
There is no such thing as perfection, but we should strive for it in everything we do. -Japanese proverb
Extroverted
It's important for someone in the IT field to be knowledgeable in their field and I believe that having the ability to utilize my previous customer service background give's me the ability to relate and understand the users I surve.
Brad's Work Experience
System Administrator 08/2021 to Current- BAE Systems (Fridley, MN)
• Manage Atlassian Suite backend processes such as monthly audit compliance
using Slpunk for two sectors that include over 30,000 users, quarterly patching,
upgrading application versions, User access maintenance of over 10,000 user
for one of the sectors, and restarts.
• Administrating Subversion (SVN) backend processes such as manual monthly
audit compliance, patch Java versions, upgrading application versions, User
permissions to repositories, and restarts.
• Support 23 application renewals and manage the application licenses along
with installs and uninstalls.
• Continue to maintain compliance with DOD 902-100 standards with all
applications that retain CUI data.
• Oversee and maintain an air-gapped environment to ensure that the systems are
kept up to date with backups, antivirus, software versions, and LAN network
capability.
• Manage NSS application support and renewals from the merging of Collins
Aerospace into BAE Systems network and CMDB.
• In 2022 I helped migrate the main data center from Austin Texas to Allen Texas
over a 24-hour period to make sure that the 18 Atlassian servers and 2 SVN
servers for my primary sector were properly shutdown and bring up
successfully with new network configuration
System Administrator 05/2021 to 08/2021 Atlas Networks -Seattle, WA
• Manage Red Hat and Debian servers that hosts Company websites and
Altius research.
• Stand up/Managed/Deploy Linux servers on Proxmox at researcher's and
developer's requests.
• Managed users access in G-Suite, Azure, and Atlassian Jira.
• Maintained Juniper network equipment to function between labs at Altius
Institute
System Administrator/IT Helpdesk Lead 06/2019 to 05/2021 The Tile Shop -
Plymouth, MN
• Manage Red Hat servers that SAP runs on; responsible for systems upgrade
and maintenance.
• Stand up/Manage/Deploy Windows and Linux servers on a ESXI
environment.
• Administer 3500+ user accounts utilizing AD, Exchange 2013, Skype
for business; manage security access for 80+ corporate staffs using
Hurricane software.
• Develop training documentation for the infrastructure team to improve
technical knowledge sharing and support process. Mentor new IT support
team members to ensure consistent and quality services are provided.
• Handled various system and network issues related to Citrix and Juniper.
• Coordinate and provide significant input to project planning and
application design
• Maintaining/Deploy Sophos antivirus software on workstations and servers.
• Responsible for managing flexible on-call schedules to ensure after-
hours incidents and weekend emergencies are resolved in a timely
manner.
• Diagnose, troubleshoot and resolves a range of software, hardware,
connectivity and system issues; resolved approximately 2000+ incident
tickets every quarter via phone, chat, email, and face -to -face call. Not
including overtime.
• Oversee local and remote facilities, data center, maintenance of
workstations, mobile devices and distributed printers.
• Resolved issues and escalated problems with support and quality service.
• Continuing to hold the same responsibilities as a level 1 tech in my previous
role.
Help Desk Analyst/Technician 10/2017 to 06/2019 The Tile Shop - Plymouth, MN
• Removed and replaced malfunctioning components to correct hardware problems.
• Configure/install images on workstations using Dell studio management and
Manage Engine.
• Set up Apple and Windows workstations and all types of mobile devices.
• Helped streamline repair processes and update procedures for support action
consistency.
• Used SolarWinds ticketing systems to manage and process support actions and
requests.
• Identified and solved technical issues using a variety of diagnostic tools including AD,
Citrix Director, Soti-Mobi Control, SAP, and many more.
• Management Dell thin clients by using imaging WMS/WMD.
• Collaborated with vendors to locate replacement components and resolve advanced
• problems.
• Broke down and evaluated user problems using test scripts, personal expertise and
probing questions.
• Built and provided end-user troubleshooting and desktop support on Windows,
Citrix and OSX systems.
• Developed exceptional attendance record with special attention to punctuality and
preparation to work upon arrival.
Education
Century College - St. Paul, MN
North High School - North St. Paul
Certifications
Linux Professional Institute Certification - Essentials.
A+
Certifications in progress
Linux Professional Institute Certification -1
Azure AZ900
RHCSA
Online Courses through Udemy, Acloud Guru or Vendor
Intro to Server 2012R2
Citrix Troubleshooting
L.A.M.P. stack
A.D & Group Policy Lab
Veritas NetBackup
Ansible
Docker/Podman
Splunk